At the conclusion of the 2011 Annual Redrock Software Conference, I can look back and say that I am very pleased with the results of the conference. There are always things that can be adjusted and changed to make things even better, and we will continue to add content and tweak the conference, but today I will focus on all of the great things to come out of the conference this year and will wait until tomorrow to start making adjustments.
With 120 participants, this was our second largest conference attendance. Of the 120 participants, 70+ were first-time attendees so many new users were able to meet and share ideas and discuss implementation, training, and best practices. 15 users presented their use of the Trac products and modules in 8 different sessions. Redrock Support personnel conducted more than 20 user training sessions on a variety of topics covering the technical aspects of the software, modules, different user levels and settings, reporting, and much more.
More than 40 attendees participated in Friday night events including a shopping event to Scottsdale, hula lessons, and an old-school workout. Several attendees took the opportunity to spend time with Redrock Support personnel outside of the office and went out to dinner together. Some stayed out late bowling (but still managed to make it to their sessions the next morning!)
Overall, it was a wonderful conference. We hope that you enjoyed it and learned something about your Trac system. We cannot wait to see you all again next year!
David D. Booth
Director of Technical Support
Redrock Software Corporation
Saturday, April 30, 2011
Friday, April 22, 2011
New Website Online Now!
We have been working on many new and exciting projects at Redrock Software! With new developments in the Trac software products, greater help and documentation in the Redrock Wiki, regular Blog posts and Tweets, and making preparations for the 5th Annual Redrock Software Conference, we have increased our support and communication with our customers. It has been a very busy time for us, but a very good and positive time, too. When reviewing how we can make Redrock better and more efficient, we have often made comments such as, "We could do this better, if only ______." Fill in the blank with your favorite 'if only'.
Well, more often than not, we found ourselves saying that we could provide better products, service, and continued support 'if only we redesigned our website to be more professional and user-friendly.' With new web features and capability, we could integrate the different Trac products, the Redrock Wiki, request forms, and social media sites. We can be more effective as a company and more efficient at supporting our customers.
We are very happy to announce that the new Redrock Software website is live and functional! Check out http://www.go-redrock.com for more information. Link to the website from your specific product page.
Check out the new site and let us know if you have any questions.
Thank you,
David D. Booth
Director of Technical Support
Redrock Software Corporation
Friday, April 15, 2011
Celebrating 20 Years
Two years after our company was founded, CompuServe and America Online joined the internet, allowing many people who were previously unaware of the world wide web to surf web pages for the first time. Of course, at the time there were only a couple hundred web sites to choose from! What a difference a few years makes. Today our company celebrates its 20th year anniversary. Anyone working in a technology-based company can expect to see rapid-paced change. I think this is especially true in the software world. Whole technology industries have come and gone in this time. Every day tools like the cell phone have appeared and become integral to our lives and have changed the way we communicate, and even the way we live.
I am very grateful for the past 20 years of serving our customers. We have made a difference in their lives for the good. Our software allows our customers to use their time for the important things: for real and meaningful communications with the people whom they serve.
As a company, we are proud of our accomplishments. We offer software solutions that are powerful and affordable. One of our flagship products has not changed in price since it's inception, even though we have continued to improve and evolve it.
Looking ahead at the next 20 years, what are our plans? We will continue to improve ourselves, the quality of our tools, and the way we do business. We will continue to listen to our customers and develop innovative software solutions to improve the way they do business by utilizing our tools. We will continue to be grateful for the wonderful relationship that we have developed with our customers and do our best to be worthy of their trust.
To our customers: thank you for your time, trust, and your business.
Kelly Dean Corder
President & Founder
Redrock Software Corporation
I am very grateful for the past 20 years of serving our customers. We have made a difference in their lives for the good. Our software allows our customers to use their time for the important things: for real and meaningful communications with the people whom they serve.
As a company, we are proud of our accomplishments. We offer software solutions that are powerful and affordable. One of our flagship products has not changed in price since it's inception, even though we have continued to improve and evolve it.
Looking ahead at the next 20 years, what are our plans? We will continue to improve ourselves, the quality of our tools, and the way we do business. We will continue to listen to our customers and develop innovative software solutions to improve the way they do business by utilizing our tools. We will continue to be grateful for the wonderful relationship that we have developed with our customers and do our best to be worthy of their trust.
To our customers: thank you for your time, trust, and your business.
Kelly Dean Corder
President & Founder
Redrock Software Corporation
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