I am writing this on Southwest Flight 1116 travelling home from the ATP Conference in Orlando, Florida. I am some 15,000+ feet over New Mexico and I marvel at how technological advancements enhance our Trac products. More airlines are offering WiFi hotspots as part of their in-flight service. With this service, I can work on the Redrock Wiki, answer Tech Support emails, send a Tweet, update Facebook, and write a Blog. It is truly wonderful for a techie-addict like myself.
While working away I realize the benefit this can offer to Trac system users. When I am asked what it means to be a Web-based product, this is the epitomy of being Web-based. I could be tutoring or advising above 10,000 feet and recording all of that information. If I was running late on a report for my director and running late for my flight, I can now jump on that plane first and send my report from the skies. If I am concerned about a consultant that called in sick, I can jump online and re-schedule those appointments with another consultant. The world is more connected and you can be more connected to your Trac system.
So, when I am next asked where a user can access their Trac system, I'll have to tell them the sky's the limit. Or is it?
David D. Booth
Director of Technical Support
Tuesday, March 29, 2011
Wednesday, March 23, 2011
Conference Highlight: What to Expect at the Conference
More than 100 users from more than 55 different universities and colleges will be attending the 2011 Redrock Software Conference. About two-thirds of these individuals will be attending their first RSC Conference. We are very excited for the annual conference and we have made many changes to enhance your experience.
Each concurrent session block consists of three concurrent sessions with more than 30 total sessions presented by personnel from the Redrock Support Team and users of the TutorTrac and AdvisorTrac systems. Special question and answer sessions are offered to allow Redrock personnel to answer questions that come up during the concurrent sessions without distracting from the presentations. The conference will start and end each day with a group session. There are 30 one-on-one sessions offered Saturday for those that have additional questions or would like to recieve more individualized training.
In addition to scheduling changes, our venue has changed to a new hotel with more accomodations and located just across the street from a major shopping mall with a movie theatre and many local restaurants. There are also three activities organized for Friday night: Hula lessons, CrossPIT workout, and Downtown Scottsdale shopping.
These changes are a direct result of attendee feedback from our past conferences and we hope that you take full advantage of all that the conference offers. Review the conference program, plan your days and what sessions you will attend, take great notes, ask questions, and join us on a Friday night excursion. We'll see you in 5 weeks!
David D. Booth
Director of Technical Support
Each concurrent session block consists of three concurrent sessions with more than 30 total sessions presented by personnel from the Redrock Support Team and users of the TutorTrac and AdvisorTrac systems. Special question and answer sessions are offered to allow Redrock personnel to answer questions that come up during the concurrent sessions without distracting from the presentations. The conference will start and end each day with a group session. There are 30 one-on-one sessions offered Saturday for those that have additional questions or would like to recieve more individualized training.
In addition to scheduling changes, our venue has changed to a new hotel with more accomodations and located just across the street from a major shopping mall with a movie theatre and many local restaurants. There are also three activities organized for Friday night: Hula lessons, CrossPIT workout, and Downtown Scottsdale shopping.
These changes are a direct result of attendee feedback from our past conferences and we hope that you take full advantage of all that the conference offers. Review the conference program, plan your days and what sessions you will attend, take great notes, ask questions, and join us on a Friday night excursion. We'll see you in 5 weeks!
David D. Booth
Director of Technical Support
Monday, March 14, 2011
Conference Highlight: Networking At Its Best!
The 2011 Annual Redrock Software Conference kicks off on Wednesday, April 27th! The conference is quickly approaching and the deadline for registration is Friday, April 1st. The annual conference presents a unique opportunity to network with other Trac users. Each Trac user is a resource to another and we encourage all customers to communicate the questions that they have and the answers that they have found. Whether you have just purchased a Trac system and are installing or you have had a Trac system for 10 years, you have a perspective built from experience or from fresh eyes looking at a system for the first time. Question your own processes, ask questions of others, do not make assumptions, and share the insights that you have gleaned. Each of us bring something to the table and we should be ready to share it with each other.
The TutorTrac and AdvisorTrac ListServ are a great way that Trac users have been introduced to each other, but that cannot substitute for the in-person communication that happens at the annual conference. We hope to see you there!
Thank you,
David D. Booth
Director of Technical Support
The TutorTrac and AdvisorTrac ListServ are a great way that Trac users have been introduced to each other, but that cannot substitute for the in-person communication that happens at the annual conference. We hope to see you there!
Thank you,
David D. Booth
Director of Technical Support
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