I am writing this on Southwest Flight 1116 travelling home from the ATP Conference in Orlando, Florida. I am some 15,000+ feet over New Mexico and I marvel at how technological advancements enhance our Trac products. More airlines are offering WiFi hotspots as part of their in-flight service. With this service, I can work on the Redrock Wiki, answer Tech Support emails, send a Tweet, update Facebook, and write a Blog. It is truly wonderful for a techie-addict like myself.
While working away I realize the benefit this can offer to Trac system users. When I am asked what it means to be a Web-based product, this is the epitomy of being Web-based. I could be tutoring or advising above 10,000 feet and recording all of that information. If I was running late on a report for my director and running late for my flight, I can now jump on that plane first and send my report from the skies. If I am concerned about a consultant that called in sick, I can jump online and re-schedule those appointments with another consultant. The world is more connected and you can be more connected to your Trac system.
So, when I am next asked where a user can access their Trac system, I'll have to tell them the sky's the limit. Or is it?
David D. Booth
Director of Technical Support
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